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Returns Policy

Returns can be made through either of these options:

  • Fill out your reason(s) for return on the back of the delivery note.
  • Post item back to dispatch address.
  • Enclose the delivery note with the product, and package up securely..
  • If your item(s) requires collection or if you have any other queries, call us on 0800 975 5915.

We want you to be happy with your purchase. If you're not, just return the product to us , following the instructions above, and we'll exchange or refund it. Items are dispatched with the best of care but damage may occur during transportation.

Condition of returns

It's important that returned items are in the best possible condition, so please take reasonable care of them.

Damaged Items

If the damage is genuine, please visit the "Contact Us" page, email us with details of the damaged are and we can send replacements out to you. If the damage affects the product itself, the libretto or any non-standard packaging, please follow the instructions above.